Policy
Terms of service
Overview
This website is managed by 4EVA under the brand name 4EVA. Throughout the site, the terms "we," "us," "4EVA," and "our" all refer to 4EVA. The website provides information, tools, and services to users, which are made available based on your acceptance of the terms, conditions, policies, and notices stated here.
By accessing the site or purchasing from us, you participate in our "Service" and agree to be bound by these Terms of Service (or "Terms") and any additional terms or policies referenced herein or accessible through hyperlinks. These Terms apply to every site user, including browsers, vendors, customers, merchants, and content contributors.
Please take the time to read these Terms of Service carefully before browsing or using the website. Accessing or using any part of the site constitutes your agreement to these Terms. If you disagree with any portion of this agreement, you may not access the website or use the services provided. Should these Terms of Service be considered an offer, your acceptance is explicitly limited to its stated terms.
New features or tools added to the store will also fall under these Terms. You can review the most updated version of the Terms of Service on this page at any time. We retain the right to revise, update, or replace parts of these Terms by posting changes on our website. It is your responsibility to review this page regularly for any updates. Your continued use of or access to the site following any changes signifies your acceptance of those revisions.
Our store operates on Shopify Inc.'s platform, which provides us with the e-commerce infrastructure necessary to sell products and services to you.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence or that you are of legal age and have given consent for your minor dependents to use this site.
You may not use our products for unlawful or unauthorized purposes, nor violate any regulations within your jurisdiction (including copyright laws) while engaging with our Service.
The transmission of worms, viruses, or malicious code of any nature is strictly prohibited. Any breach of these Terms will result in the immediate termination of your access to our Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You acknowledge that some content (excluding credit card details) may be transmitted over unencrypted channels and could involve (a) transfers across various networks and (b) adjustments to technical requirements for connecting networks or devices. Credit card data is always securely encrypted during transmission across networks.
You agree not to copy, duplicate, sell, resell, or exploit any part of the Service, its access, or any engagement through the website without our explicit prior written consent.
The headings within this agreement are provided for ease of navigation only and will not influence or affect the interpretation of these Terms.
Section 3 - Accuracy, Completeness and Timeliness of Information
We do not guarantee that the information presented on this site will always be accurate, complete, or up-to-date. The material on this site is meant to provide general information only and should not be used as a sole basis for decision-making without consulting primary, more accurate sources of information. Any reliance placed on this material is at your own discretion and risk.
Certain historical information may also appear on this site; however, it is not always current and is provided strictly for reference purposes. While we reserve the right to alter site content at any time, we are under no obligation to update it consistently. Users agree that it is their responsibility to monitor changes on the site.
Section 4 - Modifications to the Services and Prices
Product pricing is subject to change without prior notice.
We reserve the right to modify or discontinue any part of the Service (including content) at any time without notice.
We are not liable for any alterations, price changes, suspensions, or terminations of service to you or any third parties.
Section 5 - Products or Services (if applicable)
Certain products or services may be offered exclusively online through our website. These items might have limited availability and can only be returned or exchanged in accordance with our Return Policy.
We strive to present the colors and images of our products as accurately as possible. However, we cannot ensure that the colors displayed on your monitor will perfectly match the actual product.
We reserve the right, though not obligated, to restrict the sales of our products or services to specific individuals, locations, or jurisdictions. This discretion may be applied on a case-by-case basis. Additionally, we have the right to limit the quantity of any product or service we offer. All product descriptions and prices are subject to change at any time without prior notice at our sole discretion. We may discontinue any product at any time without obligation. Any offers made for products or services via this site are void where prohibited by law.
We do not guarantee that the quality of products, services, information, or other materials purchased will meet your expectations or that any errors in our service will be corrected.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to decline any order placed with us. At our discretion, we may limit or cancel quantities purchased per individual, household, or order. These restrictions may apply to orders placed under the same account, using the same credit card, or involving identical billing and/or shipping addresses. If an order is modified or canceled, we may attempt to notify you through the email address, billing address, or phone number provided at the time of purchase. We also reserve the right to restrict or block orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, current, and complete purchase and account information for all transactions carried out through our store. You also agree to promptly update your account details—including your email address and credit card information—to ensure swift processing and communication regarding your transactions.
For further details, please consult our Returns Policy.
Section 7 - Optional Tools
We may grant you access to third-party tools over which we do not have oversight or control and in which we do not participate.
By using these tools, you acknowledge and accept that your access is provided "as is" and "as available," without any warranties, guarantees, or endorsements from us. We disclaim all liability arising from or related to your use of such optional third-party tools.
Your decision to use these tools is entirely at your discretion and risk; it is your responsibility to review and agree to the terms set forth by the relevant third-party provider(s).
In the future, we may introduce new features or services via the website, including new tools and resources. Any additions will also fall under these Terms of Service.
Section 8 - Third-party links
Our Service may include content, products, or services from third parties.
Links on this site may lead to third-party websites that are not affiliated with us. We are not responsible for evaluating their content or ensuring their accuracy, nor do we provide any warranties regarding these third-party materials, websites, products, or services. We hold no liability for any damages or issues resulting from your interactions with third-party websites or their offerings.
It is strongly advised that you review the policies and practices of third parties carefully before engaging in transactions with them. Any complaints, claims, questions, or issues related to third-party products should be directed to the respective third party.
Section 9 - Comments, Feedback and Submissions
When you send specific submissions upon our request—such as contest entries—or share creative ideas, suggestions, proposals, plans, or other materials with us voluntarily through various means like email, postal mail, or online platforms (collectively referred to as "comments"), you grant us unrestricted rights to edit, copy, publish, distribute, translate, and use those comments in any form or medium. We are under no obligation to maintain the confidentiality of your comments, provide compensation, or offer responses to them.
Although we reserve the right to monitor, modify, or remove content at our sole discretion—particularly if it is deemed unlawful, offensive, threatening, defamatory, libelous, obscene, or otherwise objectionable or if it violates intellectual property rights or these Terms of Service—we are not obligated to do so.
By submitting comments, you confirm that they do not infringe upon the rights of any third parties, including but not limited to copyright, trademark, privacy, personality rights, or other proprietary interests. You also agree that your comments will not include libelous, abusive, obscene, or unlawful material, nor will they contain viruses or malware that could harm the functionality of our Service or related websites. Additionally, you must refrain from using false email addresses, impersonating others, or misleading us or others about the origin of your submissions. You remain solely responsible for the content and accuracy of your comments. We disclaim any liability for comments posted by you or third parties.
Section 10 - Personal Information
Any personal information you provide through the store is governed by our Privacy Policy. Refer to this policy for further details.
Section 11 - Errors, Inaccuracies and Omissions
From time to time, our site or Service may contain typographical errors or inaccuracies regarding product descriptions, pricing, shipping charges, promotions, offers, availability, or transit times. We reserve the right to correct such inaccuracies and make updates or cancellations to orders without prior notice - even after submission - if any information is found to be incorrect.
We are not obligated to update or clarify information within the Service or on associated websites unless required by law. Any timestamps or specified update dates should not be interpreted as a guarantee that all information has been modified.
Section 12 - Prohibited uses
Beyond the restrictions outlined in these Terms of Service, you are expressly forbidden from using the site or its content for purposes such as:
- Engaging in unlawful activities;
- Encouraging or aiding others in committing illegal acts;
- Violating international, federal, provincial, state laws, rules, regulations, or local ordinances;
- Infringing upon intellectual property rights - ours or others;
- Harassing, abusing, defaming, insulting, intimidating, discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, national origin, age, disability, or other protected categories;
- Submitting false or misleading information;
- Uploading or transmitting viruses or other malicious code that could compromise the functionality of the Service, related websites, other websites, or the Internet;
- Collecting or tracking others' personal information without authorization;
- Engaging in spamming, phishing, pharming, pretexting, crawling, scraping, or similar activities;
- Using the Service for obscene or immoral purposes;
- Interfering with or bypassing security protocols of the Service or related websites.
Violation of these prohibitions will result in the termination of your use of the Service and any associated websites.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We make no guarantees, representations, or assurances that your use of our service will be uninterrupted, timely, secure, or error-free. Furthermore, we cannot promise that the results derived from using the service will be accurate or reliable. You accept that we may occasionally pause or terminate the service for an indefinite period or cancel the service altogether, without prior notice.
Your use of the service, or inability to use it, is solely at your own risk. The service, along with all products and services provided through it, is delivered "as is" and "as available," without any express or implied warranties or conditions of any kind. This includes, but is not limited to, implied warranties of merchantability, suitability for a specific purpose, durability, title, and non-infringement, unless explicitly stated otherwise by us.
Under no circumstances shall 4EVA—its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors—be liable for any form of injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages. This includes but is not limited to lost profits, revenue, savings, data, replacement costs, or similar damages. Such liability applies regardless of whether the claims arise from contract breaches, torts (including negligence), strict liability, or other causes that stem from your use of the service or related products. This includes claims related to errors, omissions in content, or damages arising from any content (or product) accessed through the service. Even if advised of potential liability risks, we are not responsible for those damages. Certain jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages; in such cases, our liability will be restricted to the fullest extent allowed by the applicable law.
Section 14 - Indemnification
You agree to indemnify, defend and hold harmless 4EVA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Section 15 - Severability
If any provision within these Terms of Service is found to be unlawful, invalid, or unenforceable under applicable law, that portion shall still be enforceable to its fullest extent and deemed severed from the remainder of the agreement. This determination will not affect the validity and enforceability of any other provisions within these Terms.
Section 16 - Termination
All obligations and liabilities incurred by parties prior to the termination date shall remain binding even after this agreement concludes. These Terms of Service will continue to be in effect unless terminated by either you or us. You may end this agreement at any time by notifying us that you no longer wish to use our services or by ceasing all usage of our site.
Similarly, if we believe or have reasonable cause to suspect that you have violated any of the terms outlined in this agreement, we reserve the right to terminate this agreement immediately without prior notice. In such cases, you will still be responsible for any outstanding amounts owed up until the termination date and may be denied further access to our services altogether.
Section 17 - Entire agreement
Failure on our part to enforce any right or provision outlined in these Terms of Service does not constitute a waiver of such rights or provisions.
These Terms of Service—along with any associated policies or operational rules posted on our site with respect to the service—represent the complete agreement between you and us regarding your use of the service. This document supersedes all prior agreements or communications (whether oral or written) that might have existed between you and us about the service.
Any ambiguities in interpreting these Terms will not be construed against the drafting party.
Section 18 - Governing Law
The Terms of Service, along with any separate agreements through which we provide services, are governed by and interpreted under the laws of Poland.
Section 19 - Changes to Terms of Service
The most up-to-date version of the Terms of Service can always be accessed on this page. We reserve the right, at our sole discretion, to update, modify, or replace any section of these Terms of Service by publishing updates and changes on our website. It is your responsibility to periodically review our website for any modifications. Your continued use of or access to our website and services after changes are posted constitutes your acceptance of those changes.
Section 20 - Notice and Procedure for Making Claims of Copyright Infringement
If you believe your copyright-protected work has been copied in a manner constituting infringement, you must submit written notice to 4EVA at the address provided below. This process serves exclusively for notifying 4EVA of claimed copyright violations.
Your notice must include the following information:
- A physical or electronic signature of the individual authorized to act on behalf of the copyright owner;
- A clear description of the copyrighted work claimed to be infringed;
- A detailed indication of where the supposedly infringing material is located on the site;
- Your contact details, including address, phone number, and email;
- A statement confirming your good-faith belief that the use in question is not authorized by the copyright owner, its representative, or applicable law;
- A declaration made under penalty of perjury asserting that the information provided is accurate and that you are either the copyright owner or have authorization to act on their behalf.
All notices should be directed to the following address:
4EVA OLEKSANDRA PRYKHODKO
ul. Żwirki i Wigury 16a,
43-190 Mikołów, Poland
NIP 6351871433
REGON 529000743
Section 21 - Complaints
If Goods are covered by a warranty or guarantee, complaints may be lodged in accordance with the terms of such agreements. Customers who have a valid warranty can file complaints regarding the Goods by utilizing the rights provided under the warranty. Complaints can be submitted via 4EVA. If a defect is reported under the warranty terms, the timeline to exercise warranty rights will pause on the date of notification to 4EVA and will resume on either the date the guarantor refuses to fulfill its obligations or the expiration of the stipulated period for performance without action.
The rights granted by the warranty operate independently of any warranty claims. Exercising rights under a warranty does not waive or affect 4EVA's responsibilities under the warranty.
To lodge a claim under a warranty, an email should be sent to: 4evamats@gmail.com.
It is recommended that the submitted complaint includes:
- Contact information and order number of the Customer, which are required to process the complaint and handle related correspondence.
- A detailed description of the issue with relevant identification data of the Customer.
If the subject of the warranty complaint relates to Goods, the Customer must deliver or ship the defective items to 4EVA at 4EVA's expense in order for the Seller to assess the claim.
4EVA will address complaints based on:
- Warranty claims within 30 days from the date of notification.
- Warranty terms, if applicable, within the period specified in the respective warranty conditions.
Once a warranty claim is filed, 4EVA will notify the Customer of its resolution within 30 calendar days. Notification regarding complaint settlement will be sent via email.
If a resolved complaint under warranty requires shipment of Goods, 4EVA will arrange delivery to the Customer's address. Refunds associated with accepted warranty claims will be processed using the original payment method employed by the Customer at purchase.
Please note that warranty claims are exclusively available to Customers classified as Consumers.
Section 22 - Out-of-court handling of Complaints and Investigation of Claims
Consumers have access to various out-of-court mechanisms to address complaints and resolve disputes. These include:
- Submitting a request for dispute resolution related to a Sales agreement through a permanent consumer arbitration court operated by the Trade Inspection. The relevant address for jurisdictional queries can be found on the Office of Competition and Consumer Protection’s website at https://www.uokik.gov.pl/wazne_adresy.php#faq596.
- Filing an application for mediation aimed at resolving disputes between Consumers and Sellers through a provincial Trade Inspection office. Jurisdiction-specific details can also be accessed via https://www.uokik.gov.pl/wazne_adresy.php#faq595.
- Seeking assistance from local consumer ombudsmen or social organizations tasked with consumer protection.
- Submitting complaints through the EU online dispute resolution (ODR) platform, available at http://ec.europa.eu/consumers/odr/, in line with EU Regulation No 524/2013 of May 21, 2013, regarding online consumer dispute resolution systems.
Further details on these alternative methods for handling complaints and resolving claims—including procedural guidelines—are available at the websites and offices of these organizations as mentioned above in paragraph 1.
A complete list of entities involved in resolving consumer disputes, along with comprehensive information on out-of-court dispute management, can be accessed on the Office of Competition and Consumer Protection’s website at https://www.uokik.gov.pl.
Section 23 - Contract withdrawal
The provisions outlined in this section regarding the right of withdrawal for Consumers shall extend to an individual natural person entering into a contract linked to their business activity, provided the nature of the contract indicates no professional purpose. This determination is particularly based on details included in the Central Register and Information on Economic Activity concerning the person’s business profile.
Consumers have the right to withdraw from the contract, including Sales contracts, within 30 days without providing any justification, as long as they adhere to the conditions outlined in the withdrawal instructions accompanying these Terms and Conditions.
However, the right to withdraw does not apply to contracts involving the sale of non-prefabricated goods that are custom-made according to the Consumer's specifications or designed to meet their specific needs.
For other applicable cases, Consumers may withdraw by submitting a declaration of withdrawal to the Seller. This can be done using a form, the template of which is included in the attached Regulations.
Upon exercising the right of withdrawal, the Consumer is required to return the Goods to the Seller within 30 days or hand them over to an authorized representative of the Seller. Meeting this deadline only requires that the Goods be dispatched before its expiration. This obligation does not apply if the Seller has agreed to collect the Goods directly.
It should be noted that Consumers are responsible for any reduction in the value of the Goods caused by use exceeding what is necessary to establish their nature, characteristics, and functionality.
When a contract is withdrawn, it is treated as null and void. If the Consumer issues a withdrawal notice before the Seller has accepted their offer, the offer automatically becomes invalid and non-binding.
Section 24 - Final Provisions
Capitalized terms within this document are defined in the section detailing their meanings in these Regulations.
The Seller bears no liability for:
- Interruptions in proper Store operations or service provision due to force majeure in cases involving Customers who are not Consumers.
- Disruptions in Store functionality or inadequate Services stemming from technical issues or actions by third-party entities used by the Seller, provided these Customers are non-Consumers.
- Losses incurred by non-Consumer Customers as a result of using Store Services.
Should it prove impossible to resolve disputes amicably between the Seller and a Customer who is either not a Consumer or a Consumer residing outside of Poland, and if national law permits such arrangements, disputes will be settled in a court within the jurisdiction of the Seller’s registered office.
For non-Consumer Customers or Consumers residing outside Poland, provided their respective legal systems allow it, Polish law will govern the contract’s execution and dispute resolution.
These Terms and Conditions do not seek to exclude or limit any rights that Consumers may have under applicable local common law. In cases where discrepancies arise between these Regulations and a Consumer’s national legal standards, the latter will prevail.
Should any provision within these Terms and Conditions be found invalid or unenforceable, such findings will not affect the remaining provisions' validity. A replacement interpretation reflecting what both parties intended - or would have agreed upon - will be applied instead of the void or ineffective clauses.
Section 25 - Definitions within the Regulations
Business days refer to weekdays, specifically Monday through Friday, excluding recognized public holidays.
Delivery is the act of providing Goods to the Customer's specified destination, facilitated through a Carrier.
The Customer refers to any natural person with full legal capacity, or limited legal capacity provided it is addressed by applicable laws or supported by the consent of a statutory representative. This term also includes legal entities or organizational units without legal personality that possess legal capacity per applicable regulations and enter into a Service agreement with the Seller.
A Customer Account is a dedicated panel that enables Customers to manage their orders via the Store, accessible upon registration and subsequent login.
A Consumer is defined as a Customer who is a natural person entering into agreements for purposes unrelated to their professional or business activities.
The shopping cart is a feature of the Store that allows Customers to compile and finalize their Goods orders.
A Carrier signifies an entity collaborating with the Seller to perform Delivery services for Goods.
Regulations encompass these contract terms governing the electronic provision of Services by the Seller to Customers through the Store platform.
The Store refers to the online retail platform managed by the Seller.
The Seller is 4EVA, headquartered at Żwirki i Wigury 16a, 43-190 Mikołów, Poland, registered in the National Court Register with NIP 6351871433 and REGON 529000743. The Seller also serves as the administrator and owner of the Store, reachable via email at 4evamats@gmail.com.
Sale represents a Service where the Seller commits to transferring ownership of Goods to the Customer and delivering them. The Customer, in return, must accept and pay for the Goods as agreed.
Goods refer to items displayed within the Store's platform by the Seller as part of available sales offerings.
Service pertains to any offering provided by the Seller to a Customer under a contract established through the Store. Such agreements are formed remotely without requiring simultaneous physical presence.
Section 26 - Contact Details
For any inquiries regarding these Terms of Service, reach out via email at 4evamats@gmail.com.
Legal Name: 4EVA
Email: 4evamats@gmail.com
Address: 4EVA, ul. Żwirki i Wigury 16a, 43-190 Mikołów, Poland
NIP 6351871433
REGON 529000743
Section 27 - Guidelines for contract Withdrawal
Withdrawal rights and instructions
These withdrawal rights apply both to Consumers and to individuals entering into contracts tied directly to their business activities but lacking a professional nature based on their business scope as noted in the Central Register and Information on Business Activity.
As a Consumer, you possess the right to withdraw from any contract entered into via our Store within 30 days without needing to provide justification, except for cases specified under "exclusion of withdrawal rights." The withdrawal timeframe is defined as:
- 30 days from the date you or a third party (other than the Carrier and designated by you) obtained possession of the Goods under contracts requiring transfer of ownership (e.g., sale, delivery, or craftsmanship contracts pertaining to movable items).
- 30 days from contract conclusion for service agreements.
To meet the withdrawal deadline, it suffices to send your withdrawal declaration before the period expires.
To exercise your withdrawal rights, contact us at 4EVA, ul. Żwirki i Wigury 16a, 43-190 Mikołów, Poland, or email us at 4evamats@gmail.com with a clear statement (e.g., a letter or email) declaring your intention to withdraw from the agreement.
Using the provided model withdrawal form for this purpose is optional but not mandatory. The template form can be found attached to our Store’s terms and conditions for electronic services provision.
Consequences of Withdrawal
If you choose to withdraw from this contract, we will refund all payments received from you, including delivery costs (excluding any additional expenses incurred due to your selection of a delivery method other than the least expensive standard delivery option offered by us). This refund will be processed promptly and no later than 30 days from the date we are notified of your decision to withdraw.
The reimbursement will be made using the same payment method utilized in the original transaction, unless you have explicitly agreed to an alternative method. In any case, you will not be charged any fees for the refund. We may delay the reimbursement until the returned item reaches us or until proof of its return has been provided, whichever occurs first.
If you have received an item as part of the contract, it must be sent back or delivered to us at the following address: 4EVA, ul. Żwirki i Wigury 16a, 43-190 Mikołów, Poland. This should be done immediately and no later than 30 days from the date you communicated your withdrawal. This deadline is considered met as long as the item is dispatched within the 30-day timeframe.
Please note that you are responsible for covering the direct costs of returning the item. These costs are estimated to be a maximum of approximately 25.00 PLN. You are only liable for any reduction in the value of the item if it results from handling beyond what is necessary to understand its nature, features, and functionality.
Exclusion of the Right of Withdrawal
The right of withdrawal from off-premises or distance contracts does not apply to consumers in cases where the product is a custom-made, non-prefabricated item tailored to the consumer's specifications or designed to meet their individualized needs.
